Project 19 · Client project

WhatsApp CRM

A web app to message customers on WhatsApp, run bulk campaigns and keep every chat in a CRM.

Web appClient projectIn progress
Main screen · inbox and contacts

01 / The problem

Customer chats and promotions are split across phones and spreadsheets.

Nobody sees the full history of a customer, and bulk messages are sent by hand.

02 / How it helps

Every chat in one CRM.

Shared inbox

The team answers from one place.

Bulk messages

Send campaigns to chosen groups.

Contacts with history

Every customer’s chats and notes together.

Templates ready

Approved message templates reused.

03 / All screens

Every screen

ClickTap a screen to view it large. Desktop and phone frames, in the order a person meets them.

04 / How it works

A campaign, start to finish

  1. 01

    Connect number

    Link the WhatsApp business number.

  2. 02

    Import contacts

    Bring in customers and tags.

  3. 03

    Send a campaign

    Pick a template and an audience.

  4. 04

    Reply and track

    Handle replies and see the results.

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